Health Questionnaire
Medaca-What-We-Do

Leaders in Workplace-Focused Mental Health Care

Medaca is one of Canada’s leading providers of timely, expert mental health treatment. We offer access to the country’s top network of psychiatrists and psychotherapists — specialists uniquely trained to support recovery and return-to-work success.

But our support doesn’t end with an assessment. Our specialists coordinate directly with the employee’s primary care provider, ensuring that treatment recommendations are put into action — not just put on paper.

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What We Do

We Help Employees Recover - and Return to Work.

Employee absences due to mental health concerns are one of the most pressing challenges facing employers and insurers today. The traditional treatment path is slow, unpredictable, and costly — often leaving employees waiting months for care.

That’s why we created Medaca TeamCare™:

A collaborative, outcomes-focused model that delivers early intervention, expert treatment, and real results.

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How It Works

Identify-High-Risk-Employees

We Intervene Early

With employee consent, Medaca steps in when mental health issues are first identified — even while the employee is still at work.

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We Provide Fast, Specialized Care

Employees are matched with Canada's top psychiatrists or psychotherapists — with treatment starting in just 15 business days, not the traditional wait time of 6–12 months.

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We Coordinate & Follow Through

Medaca’s experts work directly with the employee’s primary care provider and insurer to confirm treatment strategies, ensuring treatment is implemented, monitored, and adjusted as needed - leading to faster recovery and return to work.

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Our Results

Supporting employees with early access to psychiatrists and effective treatment has proven to save our clients over $5 million in DLR & Direct Disability Cost Savings per 100 referrals.

We’ve reduced claim duration by 28% and increased claims resolutions by 18% during COVID-19. With Medaca on-board, 86% of employees return to work before moving to long-term disability.

This doesn’t include reduction in costs related to presenteeism, absenteeism and loss of productivity in the workplace.

And remember, disability is not simply about cost. It’s about organizational performance and profitability. Thirty-one percent of employers today say mental health is having a severe or significant impact on profitability in the COVID era.¹

¹The Hartford Insurance, June 2021

Testimonials

“You are all a wonderful group: very organized, thorough, polite, and professional. By far the best assessment company I have ever known!”
Client Case Manager
“I am very appreciative of the psychiatric assessment. The medication provided through the report has decreased my symptoms and I am doing much better now.”
Employee
“Thank you very much for the final report. It is very complete and everything is very well explained.“
Family Physician
“This was an excellent follow up and assessment I appreciate your assessment and detailed treatment suggestions”
Family Physician
“I am very interested in the treatment options discussed and felt that the whole process was amazing.”
Family Physician
“The reviews have been excellent and treatment recommendations have great detail. This has made it clear for me to implement next steps with treatment.”
Family Physician
“Thank you for your thorough assessment and recent follow up. I am open to further recommendations and strategies for dealing with the patient’s treatment resistant depression.”
Family Physician
“I have spoken with Dr__ on 2 occasions. He was very helpful and I feel I can contact him anytime.”
Family Physician
“The report was a precious help to me. Thank you!”
Family Physician
“The patient is feeling hopeful and is pleased. He is very keen to follow up on counselling.”
Family Physician
“Thank you for the timely information and getting the patient seen quickly”
Family Physician
“A wonderful conversation with a very enthusiastic Family Physician who asked many relevant questions about this complicated case. She will focus her attention towards the Bipolar management of her case.”
Client Case Manager
“This is my first experience using Medaca, and it has been very positive. Thank you all for being so prompt with responses and getting the clients the help they need in a timely manner.”
Client Case Manager
“This is just one example on how Medaca can significantly decrease claim durations. I just wanted to share this because this claimant was really having a hard time with the daily symptoms, wanted to go back to work, but was unable to and Medaca was able to change that very quickly, so we thank you.”
Client Case Manager
“Can I please see Dr__ again? He was so nice and wonderful to talk too. I feel tired and overwhelmed but glad I talked with him. I would love another session with him”
Employee